This Privacy Policy (“Policy”) describes the “Personal Data” that we collect about you, how we use it, your rights and choices, and how you can contact us about our privacy practices.“
Radom”, “we”, “our”, “us” means the entity, Radom Pay Limited, responsible for the collection and use of Personal Data under this Privacy Policy.
“Personal Data” means any information that relates to an identified or identifiable individual, and can include information that you provide to us and that we collect about you, such as when you engage with our Services (e.g. IP address, device information).
“Services” means the products that Radom indicates are covered by this Policy. “Business Services” are Services provided by Radom to merchants (“Business Users”) who directly and indirectly provide us with “End Customer” Personal Data in connection with those Business Users’ own business activities.
Depending on the context, “you” means End Customer, Representative or Visitor:
We may collect information to personalise, improve, protect, and continue to operate the Services. We may request, collect and/or display some of your Personal Data.
Our collection and use of Personal Data depends on whether you are acting as an End Customer, Representative or Business User and our different services.
For example, if you are a Business User, you may provide Personal Data for us to collect and enhance services such as company name and imagery used on Checkout for End Customers, but if you are an End Customer purchasing goods and services from a Business User utilising Radom's Services for payments, the type of Personal Data collected from yourself may vary.
“Order Data” as used in this Privacy Policy includes End Customer Personal Data, and may include the following: your name, email address, billing address, shipping address, ERC-20 wallet address, merchant, purchase amount, purchase currency/token, date of purchase.
Radom offers Business Services to our Business Users (e.g. crypto payment processing through online checkout, or processing wallet withdrawals for those Business Users). We may process Personal Data in accordance with the terms of our agreement with the Business User and the Business User’s lawful instructions (e.g. when we process a payment for a Business User because you bought a product from them).
Business Users are responsible for making sure that their End Customers’ privacy rights are respected, including ensuring appropriate disclosures about data collection and use that happens in connection with their products and services. If you are an End Customer, please refer to the privacy policy or notice of the Business User you choose to do business with for information regarding their privacy practices, choices and controls.
Radom only collects Personal Data from End Customers during payment on behalf of Business Users.
To provide Business Services, we may collect, and use Personal Data from Representatives of Business Users (e.g. merchants).
We use Personal Data of Representatives to provide Business Services to the associated Business Users.
We collect Personal Data of Visitors (who are not End Customers or Representatives).
When you visit our Website, we will receive Personal Data either from you providing it to us or through analytics information.
We may collect technical and usage information, such as the IP address used to connect your computer to the Internet, the number and frequency of visitors to the application and users of the Services. We may use this data in aggregate form, that is, as a statistical measure, or in other anonymous forms, but not in a manner that would identify you personally. This type of data enables us, and third parties authorised by us, to figure out how often individuals use parts of the Services.
We collect statistical information about how merchants use the Services (“Aggregate Information”). Some of this information is derived from Personal Data. This statistical information is not Personal Data and cannot be tied back to you, your Account, your web browser.
The following is how we use your Personal Data:
Our Services are operated primarily in the United Kingdom, and the recipients of the data disclosures described in this Privacy Policy are in the United Kingdom and elsewhere in the world. We will comply with legal requirements and will take all steps reasonably necessary to ensure that your data is treated securely for cross-border data protection.
We keep your information no longer than necessary for the processing. The length of time for which we retain information depends on the purposes we collected and use and/or as required to comply with applicable laws.
You can decline to submit information through the Services, in which case we may not be able to provide certain services to you. You have the right to access the information we have on you, subject to relevant laws. You can exercise your right of access in line with the applicable data protection legislation. You can ask us to delete your data when it’s no longer necessary or subject to a legal obligation to which Radom is subject. By emailing us at contact@radom.network, you may ask us not to contact you for marketing reasons.
EEA and UK: Residents of the European Economic Area (“EEA”), and the United Kingdom can contact us as described below to exercise their rights within the scope of the General Data Protection Regulation (GDPR).
California Privacy Rights: California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Data (if any) for their direct marketing purposes in the prior calendar year, as well as the types of Personal Data disclosed to those parties. If you are a California resident and would like to request this information, please mail your request by email to contact@radom.network.
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will endeavour to provide you with reasonable notice of such changes. We may do so via prominent notice in the Service or to your email address of record, and where required by law, we will obtain your consent or allow you to opt-out of such changes.
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at contact@radom.network
